High-Tech Business Solutions You Need To Jump On Right Now

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Things have never been more exciting in the world of business tech. We’re finally getting the tools we need to do our jobs quickly and with precision. But these tools are different to the tools that we had before. In the past, new tools usually just meant better productivity. For instance, the first office computers with email meant that we no longer had to send letters. But new technologies aren’t just making businesses more productive. They’re changing their business models entirely. Just look at how Lyft has changed the market for taxis. Yes, it’s a new technology. But it’s enabled total disruption of the industry’s business model.

So what new solutions are out there that your business should jump on right away?

Virtual Workspaces

Recently Virgin Media Business conducted a rather eye-opening survey. They found that by 2022, more than 60 percent of office-based employees would work from home. In other words, working from home is no longer stigmatised. It’s something that companies actively want to encourage. There are many reasons for this. But the main reason is the fact that work is becoming more informational. Most employees don’t need to be physically present to do their jobs. And cloud solutions are enabling businesses to shift people out of the office. Inevitably, costs will come down throughout entire industries, and that’s good news for bottom lines.

The Internet of Things

The Internet of Things or IoT is a bit of a nebulous term. But, in essence, it’s about connecting millions of everyday devices to the Internet. For instance, in the future, your fridge could log on to the web. If you’re running low on milk, it could tell the local supermarket to deliver a new carton to your home automatically.

But the IoT’s primary application right now is in the world of business; specifically, business intelligence. The IoT framework allows companies to collect data from data streams throughout the environment. For instance, it allows manufacturers to detect problems with their production in real time. And it allows logistics companies to time their deliveries based on the real-time inventory needs of their clients. Ultimately, the IoT will allow who industries to coordinate production. And this will prove to be a massive boon to their productivity.

Digital CRM

Old-fashioned CRM used to be about communicating directly with consumers to meet their needs. And up until now, it was the most advanced tool we had. But now, thanks to the IoT things are different. We can learn about our customers from everyday objects. And we can use the data generated by these objects to predict their needs. This opens up a whole new avenue of customer relationship management approaches. Right now it’s possible to take data sent by everyday objects and use it to provide customers with a better service. Insurance companies are using black boxes, for instance, to collect car driving data to lower insurance premiums.

Digital CRM also changes what constitutes a customer. For instance, a client might not be a person. It could be a fuel tank with a sensor, telling the supplier it needs refuelling.

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